Support

Enjoy Premium Support with a Valid Support Contract

By obtaining a support contract, you gain access to our first-class support services, including:

  • Full technical support
  • All software updates
  • All new software versions

Please note:
Without a valid support contract, support services and software updates are not available.

Report an Issue or Request a Feature

If you have a question, encounter a technical issue, or would like to suggest a new feature, our service desk is here to help.

Feel free to reach out, we’re always happy to assist!

Service desk

Or send a mail to:

support@caliope.media

Remote Desktop

Sometimes, it’s helpful for us to connect directly to the computer where our software is installed. This can be easily achieved using remote desktop software.

To allow us to access your PC, please ensure you have AnyDesk installed.

Release notes