Support

SUPPORT

LEARN MORE ABOUT OUR SUPPORT & MAINTENANCE

Support

You can enjoy our first class support by obtaining a support contract. With a valid support contract you are entitled to:

  1. All updates of our software.
  2. All new versions of our software.
  3. Unlimited Telephone / Skype / Zoom / Teams support during business hours (24/24 support available upon request).
  4. Remote support via Remote Desktop Software like Anydesk or Teamviewer.

Obtaining updates without a support contract

If you don’t have a have support contract our support will not be available. However, it is still possible to get updates from our software. The price of an update is 50% of the list price of the full version.

Renewing support contracts

If you don’t have a support contract you can renew it at any time. However, before renewing a support contract, you must upgrade to the latest version of our software.

Getting support

If you have a question, an issue to report or a wish for a new feature you can use our service desk.

Other ways to contact us:

Release notes